Shipping Policy
Effective Date: 4/1/2025
At JANDA Creations, we value your trust and are committed to ensuring a smooth and transparent shipping experience. This Shipping Policy outlines how we handle order processing, shipping methods, costs, timeframes, and other important details.
Legal Disclaimer: The information provided here is intended for general informational purposes only and does not constitute legal advice. For policies tailored to your specific legal needs, please consult a licensed attorney.
Order Processing Time
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Processing Time: Orders are typically processed within 3–5 business days (excluding weekends and holidays) after payment is received.
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Custom or personalized items may take longer, typically 5–10 business days, depending on the complexity of the order. We'll contact you if additional time is required.
Shipping Methods & Delivery Time
We offer both domestic (U.S.) and international shipping through trusted carriers such as USPS, UPS, and DHL. You will be able to choose your preferred method at checkout.
Estimated Delivery Times:
Shipping Type Estimated Delivery
Standard (U.S.) 3–7 business days
We do not offer international shipping at the moment
Shipping Costs
Shipping costs are calculated at checkout based on your location, selected shipping method, and order weight.
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Free standard shipping may be offered for U.S. orders over $99.99
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.
Service Interruptions & Delivery Issues
While we do our best to ensure timely delivery, JANDA Creations is not liable for shipping delays caused by the carrier, customs, or natural events.
If your order is lost or significantly delayed, please contact us at jandacreations2025@gmail.com and we’ll assist you in filing a claim or replacing your item when applicable.
Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. The most recent version will always be posted on this page.
Still Have Questions?
Feel free to contact us:
Email: jandacreations2025@gmail.com